Shipping Policy
1. Shipping Locations
We currently ship to [list of countries/regions]. If your location is not listed, please contact our customer service for assistance.
2. Processing Time
Orders are processed within 10 to 20 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order is shipped.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: [X] business days
- Express Shipping: [X] business days
- International Shipping: [X] business days
Delivery times may vary based on location, carrier delays, or unforeseen circumstances.
4. Shipping Fees
- Standard Shipping: [Amount or Free over $XX]
- Express Shipping: [Amount]
- International Shipping: Calculated at checkout
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your order on our website or through the carrier’s website.
6. Lost or Delayed Shipments
If your order has not arrived within the estimated time, please contact our support team at [insert contact email] for assistance.
7. Incorrect Address or Failed Delivery
Please ensure your shipping details are correct before completing your purchase. We are not responsible for delays due to incorrect addresses. If a package is returned due to an incorrect address, additional shipping fees may apply.
8. Damaged or Missing Items
If you receive a damaged item or your order is incomplete, contact us within 30 days of delivery for assistance.
9. Returns & Exchanges
For details on returning a shipped item, please refer to our Return Policy [insert link if applicable].
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